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📝 Punch List Guide

The punch list is the last thing standing between you and final payment. Kill it fast.

Punch List = Profit Drain

Every day of punch list work is money out of your pocket. Crews, supervision, and overhead — all on a job with no margin left.

What Is a Punch List?

A punch list (also called a "snag list") is a document listing minor work items that must be completed or corrected before final acceptance. It's created during the substantial completion walkthrough.

Punch List vs. Incomplete Work

Punch ItemsIncomplete Work
Minor correctionsMissing scope
Cosmetic issuesFunctional deficiencies
Touch-up workWork not started
Owner can occupyOwner cannot use space

Important: Substantial completion means the owner can use the space. If major work is incomplete, you haven't achieved substantial completion.

Creating the Punch List

Pre-Walk Preparation

Before the official walkthrough:

  1. Self-inspect — Walk every space yourself first
  2. Pre-punch — Create your own list before owner's
  3. Fix obvious items — Don't let owner find what you already know
  4. Clean thoroughly — Dirty spaces generate more punch items

The Walkthrough

Who attends:

  • Owner's representative
  • Architect (usually)
  • Contractor's PM and Super
  • Key subcontractors (on call)

What to bring:

  • Flashlight
  • Punch list forms
  • Camera/phone
  • Blue tape (for marking)
  • Notepad

Documenting Items

For each item, record:

  • Location (room number, grid line)
  • Description (specific, clear)
  • Responsible party
  • Photo (if helpful)
  • Priority level

Good vs. Bad Descriptions:

BadGood
"Touch up paint""Touch up paint, Room 201, south wall, 3 areas near window"
"Door issue""Door 215 doesn't latch, adjust strike plate"
"Ceiling""ACT ceiling tile damaged, Room 104, Grid C-3"

Managing the Punch List

Assign Responsibility

Every item needs an owner:

  • Your crew items
  • Subcontractor items
  • Supplier warranty items
  • Items in dispute

Prioritize

High Priority:

  • Safety issues
  • Functional problems
  • Items blocking other work
  • Items the owner sees daily

Lower Priority:

  • Mechanical rooms
  • Cosmetic in low-visibility areas
  • Items requiring special materials

Daily Punch Meetings

Until complete:

  • Meet daily with key trades
  • Review status by area
  • Identify blockers
  • Set daily targets
  • Verify completions

Track Progress

MetricTarget
Items completed/dayDepends on crew size
Items remainingDecreasing daily
Days to completionMinimize
Re-punch rateUnder 10%

Common Punch List Problems

Items Keep Getting Added

Problem: Owner adds items that weren't on original list

Solution:

  • Formal punch list "freeze" date
  • New items become warranty work
  • Document in writing
  • Push back professionally

Subcontractor Won't Return

Problem: Sub won't come back for small punch items

Solution:

  • Hold retention
  • Use backcharge rights
  • Complete with own forces and deduct
  • Document in writing

Items Can't Be Completed

Problem: Materials unavailable, access issues

Solution:

  • Document constraint
  • Propose alternatives
  • Get owner approval
  • Agree on timeline

Disputes Over Quality

Problem: Owner says it's wrong, you say it meets spec

Solution:

  • Reference specifications
  • Show approved submittals
  • Get architect ruling
  • Document position

Re-Inspection

First Pass Verification

Before calling for re-inspection:

  • Verify items actually complete
  • Check your own work
  • Photograph corrections
  • Update punch list status

Owner Re-Inspection

Prepare for:

  • Some items not accepted
  • New items possibly found
  • Need for another walk

Goal: Minimal items remain after each walk

Closing Out Punch Work

Final Steps

  1. All items verified complete
  2. Final walkthrough approved
  3. Punch list signed off
  4. Documentation submitted
  5. Retention release requested

Documentation

Keep records of:

  • Original punch list
  • Completion dates
  • Verification photos
  • Sign-off documentation

Punch List Best Practices

Prevention

  • Higher quality during construction = less punch
  • Self-inspect before covering work
  • Clean as you go
  • Train crews on finish work

During Punch

  • Dedicate crew to punch only
  • Work systematically (by area or by trade)
  • Complete areas fully before moving on
  • Verify before calling for re-inspection

Attitude

  • Take ownership
  • Don't argue over small items
  • Fix it and move on
  • Protect the relationship

Close Out Faster

Free Template: Download our punch list template with location-based tracking.

Track Everything: BLDR Pro manages punch lists with photo documentation, responsibility assignment, and completion tracking — so nothing gets lost and you close out faster.